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COMMS CHANNEL

Get in touch

Pick the channel that matches what you need. No formal SLA — replies are best-effort, and drops and answers move fastest in the survivor community.

// DIRECT LINES

Telegram

Fastest channel.

Open ↗ (opens in a new tab)

WhatsApp

Mobile-friendly DM.

Open ↗ (opens in a new tab)

Line

Asia-friendly DM.

Open ↗ (opens in a new tab)

Email

d●●●●●●●●●●●●s@g●●●●●●●●●●.in

Slowest channel — no SLA.

// COMMUNITY NET

We never ask for your in-game account password. If anything pretending to be us does — that's not us.

How to find your Player ID

Your Player ID is a 14–16 digit number unique to your in-game account. It's the only thing we need to claim gift codes for you — we never see your password, payment info, or account email.

Step 1: avatar frame in the top-left of the game
1. Tap the Avatar Frame in the top-left corner of the game.
Step 2: settings button at the bottom of the profile panel
2. Tap the Settings button at the bottom.
Step 3: Copy ID button in the settings menu
3. In the settings menu, tap Copy ID.
Safe to share. The Player ID only authenticates gift-code redemptions, never login or payments.